Central Recovery Service Inc.
Frequently Asked Questions
For more information on Central Recovery Service Inc, please call (478) 719-9741.
At Central Recovery Service Inc, we want to be your go-to provider for any towing, roadside assistance, or recovery needs in Macon and the Middle Georgia area. If you have any further questions, please contact our office or submit an inquiry via our website, and we will be happy to answer them.
Q: What areas do you serve?
A: Great question. Our main office and tow yard is in Macon, Ga, but we serve all areas of Middle Georgia and Greater Macon. This includes Macon, Warner Robins, Centerville, Byron, Perry, Lizella, Gray, Bolingbroke, Juliette, Smar, Forsyth, and more. We also do long-distance hauls and transportation to and from these areas. So, call us today to schedule any of your towing or roadside assistance needs.
Q: What are your hours of operation?
A: Here at Central Recovery Service, we operate 24 hours a day, 7 days a week, 365 days a year. Simply call our office at (478) 719-9741 to be connected with our technicians. We will ask you a few qualifying questions & ask you to explain your situation. Our office will soon dispatch one of our technicians or towing experts to your location to help you with your towing roadside assistance needs.
Q: Are you insured?
A: Yes. One thing that we take seriously is the safety of our customers. That is why Central Recovery Service Inc is one of the original towing and recovery companies that has been licensed AND insured since we started operation in 1979! Our team of drivers also goes through specialized training and rigorous testing to ensure that we provide the highest quality service to Macon and the Middle Georgia area.
Q: How long have you been towing?
A: Central Recovery Service Inc has been serving the Macon & Middle Georgia area since 1979. That is over 40 years of industry experience! In that time, we have been able to perfect our craft to provide the highest quality services in Middle Georgia. With professional & highly-trained drivers, a fully-equipped towing fleet, and years of experience. Central Recovery Service Inc can provide you with the highest quality towing service at affordable rates.
Q: What services do you provide?
A: At Central Recovery Service Inc, we provide a wide array of towing, roadside assistance, & repossession services. These services include, car/truck towing, flatbed towing, wrecker services, junk car removal, 24-hour roadside assistance, lockout/key retrieval, jumpstarts/dead battery, fuel delivery, repossession, collateral acquisitions, RV/Camper towing, motorcycle towing, Gooseneck towing, 5th-wheel towing, accident services, long-distance transportation and more.
Q: How much does a tow cost?
A: Yes. One thing that we take seriously is the safety of our customers. That is why Central Recovery Service Inc is one of the original towing and recovery companies that has been licensed AND insured since we started operation in 1979! Our team of drivers also goes through spA: The price or quote of a tow depends on several factors. This includes, but is not limited to, starting location, end destination, make of the vehicle, and model of vehicle. Rest assured, we do not overcharge any of our customers and we provide the best rates in all of Macon and Middle Georgia. We understand that if you need a tow, you are likely in a stressful situation. The last thing you need is overpriced services. That is why we have a dedication to all of our customers to provide the highest quality towing services with the best rates. ecialized training and rigorous testing to ensure that we provide the highest quality service to Macon and the Middle Georgia area.
Q: Are your drivers trained?
A: Absolutely. All of our drivers are subject to advanced training programs, testing, and towing exams. All of our drivers must meet high standards and show they can provide professional service. Additionally, Our drivers must undergo quarterly testing to ensure that we are providing the highest quality service possible to Macon and all parts of Middle Georgia.
Q: Does it cost more to get towed on the weekend, night or holiday?
A: No. At Central Recovery Service Inc, we know that if you need a tow, you most likely are in a stressful situation. That is why customer service, quality & affordability are at the forefront of our operations. We pride ourselves on having the most affordable rates & highest quality service in Middle Georgia and the industry. We want to ensure you are back on the road as fast and with the least amount of stress as possible. That is why we never overcharge any of our customers.
Q: Is towing rough on/damaging my car?
A: No. Here at Central Recovery Service Inc, our towing fleet has different vehicles to suit your unique towing needs. In no way do our towing or roadside assistance services cause any damage to your vehicle. In most cases, your car will either be on a flatbed wrecker or be lifted by the car’s tires. Since the car is lifted by its tires, it will be riding on your suspension, which will allow our tow truck suspension to absorb bumps and holes.
Q: Can I schedule a tow?
A: Absolutely. To schedule a tow, simply call our office or use our contact form below. One of our towing professionals will soon reach out to set up an appointment. No matter where you are in Macon or Middle Georgia, our team of highly trained professionals is available and here to help you with any of your towing or roadside assistance needs.
Q: Will you be available to help me if it's the middle of the night?
A: Yes! Our team of professional drivers & technicians operate 24/7 and make no distinction about our hours of operation when there is a customer in need. All of our towing and roadside assistance services are available in Macon and other Middle Georgia areas at all times. Just give us a call. Whether you are on the road or off, we can help you wherever & whenever with a towing expert by your side.
Q: Can you unlock my car for me?
A: Yes! We don’t only provide towing services, our team of technicians has been unlocking locked cars & retrieving keys since 1979. No matter the make or model of your vehicle, our towing professionals can open up your car safely & without damage to your vehicle. When you call our dispatch office simply let our office know where you are, the make and model of your car, and your situation. A technician will soon be on the way to help you get back on the road.
Q: What information do I need to have my car towed?
A: When you call and speak to our dispatchers, you will be asked a series of questions. This includes the make and model of the car, the year of the car if there are any flat tires, and what location the car is in. This will help our team of towing professionals to determine which towing vehicle in our fleet will best serve your needs. From there, One of our drivers will arrive shortly to assist you.
Q: Can you tow motorcycles?
A: Yes. There are several different ways to safely transport/tow a motorcycle. That is why we equipped our towing fleets with several different vehicles that can safely tow your motorcycle wherever it needs to go in Macon and the Middle Georgia area
Q: My car has been lowered, can you still tow it?
A: Yes! All you have to do is let us know if you have modified your car to sit lower than factory-made. Most lowered vehicles can still be towed with a conventional tow truck, but for special scenarios, we can set specialized towing vehicles to meet your needs.
Q: Can my vehicle be towed from a parking deck or garage?
A: Yes. Central Recovery Service Inc has towing vehicles with a clearance of 7 feet. This means we can safely tow your vehicle from most parking garages.
Q: Can you unlock my car with side-impact airbags & electric locks?
A: Yes. Our team of towing and recovery specialists have been trained to work any type of vehicle. Rest assured, Our team can safely unlock your car without any damage to the vehicle anywhere in Middle Georgia.
Q: Do I need to be with my vehicle to have it towed?
A: As long as we have access to the vehicle's keys and we have all the information that we need from you, you do not have to stay with your vehicle while you wait for us to arrive.
Q: Can I have my vehicle tow to or from the mechanic?
A: Absolutely. Our team of towing specialists can pick up your vehicle wherever it is and take it wherever it needs to go. Don’t have a mechanic in mind? Don’t worry. We have an array of service providers that we have worked with for years. We are happy to make a recommendation of a local shop or mechanic based on your needs.
Q: Is a flatbed tow truck required if I have a 4-wheel or “all-wheel” drive vehicle?
A: It depends, but not necessarily. Traditional tow trucks are capable of towing your vehicle with all the wheels off the ground. When requesting a tow, our team will be sure to determine which towing vehicle in our fleet will best serve your needs. From there, expect one of our highly trained towing specialists to arrive in a quick & professional manner to assist you with your towing or roadside assistance needs.
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Central Recovery Service Inc. | 24 Hour Towing & Roadside Assistance |
4372 Pio Nono Ave, Macon, Georgia 31205, United States
24 Hour Roadside Assistance
Car Unlock/Key Retrieval
Junk Car Removal
Jump Start Services
Long Distance Transport
Macon's #1 Provider In Towing Services
Licensed & Insured Since 1979!
24 hours a day. 7 days a week. Our towing and recovery specialists are here to serve you. Whether it's jump start services, key recovery services (car unlock), emergency roadside services, fuel delivery services, or tow services. With speed, knowledge, and great customer service, we'll help you sort everything out as efficiently as possible!
Towing & Roadside Assistance Services
4372 Pio Nono Ave, Macon, Georgia 31205, United States
Call Us Today! (478) 719-9741